About LDEO-IT Services

About LDEO-IT Services

Here is a description of the computing services offered by LDEO IT. Infrastructure, and campus services are available to all without additional charge. Items in the Computer Support list are available to LDEO users at no additional charge and services listed as Direct charge items are available for a fee to LDEO users on a time available basis. Please contact Mahdad Parsi to arrange for a cost estimate.

Infrastructure & Campus services

  • Administrative computing support (Fully Managed)
  • Audio and Visual setup, recording, and live streaming for conferences/seminars location such as Monell Auditorium
  • Campus wide area redundant networking
  • Campus wireless network deployment and maintenance
  • Centralized home directory file systems
  • Domain Name Server (DNS) management
  • Dynamic Host Configuration Protocol servers
  • Inter campus fiber connection installation, and maintenance
  • Network Information Servers services via LDAP
  • Network routers, switches, hubs, and firewalls configurations and maintenance
  • Lamont Web server hardware maintenance
  • License manager FlexLM
  • Lightweight Directory Access Protocol (LDAP) 

Computer Support Services

  • Computing system (endpoints/servers) quotations, and procurement assistance
  • Email client, and browser configuration
  • File Transfer Protocol (FTP) server
  • Google Suite services including Gmail, Google Docs, Google Calendar, etc
  • Hardware Failure Initial Diagnosis
  • Help-Desk support
  • Large Format Plotters services
  • Mailing lists, email aliases, email filters
  • Minor peripheral installation
  • Modern operating system installation
  • Operating system installation and configuration for desktops, laptops, and Linux servers
  • Proposal budgeting post- and pre grant proposal
  • User account management
  • User authentication management via LDAP protocols
  • User Computing Training - basic
  • Software site license management such as Matlab, ESRI GIS
  • Web servers, security, certificates, statistics, reports

Direct charge items

  • Application software licenses purchases and installations
  • Backup and restore services for desktops, laptops, and servers
  • Database setup and management
  • Desktop/Laptop hardware maintenance
  • Desktop/Laptop backup/restore
  • Operating system purchase such as VMWare, or RedHat
  • Research Computing Management
  • System integration services
  • System log management and services
  • Web application development