About Lamont IT Services

Here is a description of the computing services offered by LDEO IT. Infrastructure, and campus services are available to all without additional charge. Items in the Computer Support list are available to LDEO users at no additional charge and services listed as Direct charge items are available for a fee to LDEO users on a time available basis. Please contact Mahdad Parsi to arrange for a cost estimate.

Infrastructure & Campus Services

  • Comprehensive campus-wide local area networking (LAN) and external wide area networking (WAN)
  • Centralized user management and home directory shares
  • Deployment and maintenance of campus wireless networks
  • Domain Name System (DNS) services
  • Dynamic Host Configuration Protocol (DHCP) and Network Time Protocol (NTP) services
  • File Transfer Protocol (FTP) server services, as well as Globus Platform services
  • License management services for software site licenses using FlexLM, including applications like Matlab and ESRI GIS
  • Network routers, switches, hubs, and edge firewalls configuration and management
  • Network Information Service (NIS) through Lightweight Directory Access Protocol (LDAP)
  • Single Sign-On (SSO) authentication services, including Shibboleth

Computer Support Services

  • Administrative computing support
  • Audio and Visual setup, recording, and live streaming for conferences/seminars locations
  • Computing system (endpoints/servers) quotations, and procurement assistance
  • Cloud Storage Services
  • Application configuration services such email clients, browsers, productivity software such MS product, and Adobe
  • Google Workspace services including Gmail, Google Docs, Google Calendar
  • Google Workspace Mailing lists, email aliases, email filters services
  • Hardware Failure Initial Diagnosis
  • User Help-Desk support services
  • Large Format Plotters services
  • Modern operating system installation services
  • Operating system installation and configuration for desktops, laptops, and Linux servers
  • Proposal budgeting post- and pre grant proposal
  • User Computing Training - basic
  • Software site license management such as Matlab, ESRI GIS

Direct charge items

  • Application software licenses purchases and installations
  • Backup and restore services for desktops, laptops, and servers
  • Database setup and management
  • Desktop/Laptop hardware maintenance
  • Desktop/Laptop backup/restore
  • Operating system purchase such as VMWare, or RedHat
  • Research Computing Management
  • System integration services
  • System log management and services